Senior Business Analyst – Ports and Shipping
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Job Nature: Full time
India
15k - 25k
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India
15k - 25k
Job Title: Senior Business Analyst – Ports and Shipping Location: Delhi Department: IPA (Data Analytics) Job Purpose: The Senior Business Analyst (Ports and Shipping) will lead analysis and strategic initiatives within port operations, shipping logistics, and maritime trade environments. This role is responsible for identifying business improvement opportunities, supporting digital transformation, and optimizing operational performance across port and shipping activities. Key Responsibilities: • Collaborate with stakeholders across port operations, shipping lines, terminal operators, and regulatory bodies to gather and analyze business requirements. • Develop and document business processes, workflows, and use cases related to port logistics, vessel operations, cargo handling, berth planning, and hinterland connectivity. • Lead the development of feasibility studies, cost-benefit analyses, and business cases for new projects, systems, or process improvements. • Analyze operational and financial data to provide insights into performance, identify inefficiencies, and recommend data-driven solutions. • Support the implementation of digital platforms such as Port Community Systems (PCS), Terminal Operating Systems (TOS), and ERP solutions relevant to shipping and logistics. • Monitor KPIs across port operations, turnaround time, berth productivity, and cargo throughput; develop dashboards and reporting tools. • Stay abreast of global port and maritime industry trends, regulatory changes (e.g., IMO regulations), and technology developments (AI, IoT, blockchain in shipping). • Act as a liaison between IT, operations, finance, and external vendors to ensure solution alignment and project success. • Lead or contribute to change management, training, and user acceptance testing efforts. Qualifications and Experience: • Bachelor’s degree in Business, Logistics, Maritime Studies, Supply Chain Management, or a related field. MBA or equivalent postgraduate degree is preferred. • 4+ years of experience in business analysis, preferably within the ports, shipping, or maritime logistics sector. • Strong knowledge of port operations, vessel scheduling, container and bulk cargo handling, and related IT systems. • Proven experience in business process modeling, requirement gathering, and stakeholder management. • Experience with analytical tools (e.g., Power BI, Tableau), ERP systems (e.g., SAP, Oracle), and port/shipping software (e.g., Navis N4, PCS). • Excellent communication, documentation, and presentation skills. Key Competencies: • Strategic thinking and problem-solving • Analytical mindset and attention to detail • Project management and stakeholder engagement • Strong interpersonal and negotiation skills • Understanding of maritime industry regulations and safety standards Preferred Certifications (optional): • CBAP (Certified Business Analysis Professional) • PMP (Project Management Professional) • Lean Six Sigma Certification • Certification in Maritime Logistics or Port Management
4 Years
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